juan363 Terms and Conditions for Filipino Players

1. Acceptance of Terms

By registering an account, accessing, or using the juan363 platform in any capacity, you agree to be legally bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gaming guidelines. These documents are incorporated by reference and form the complete agreement between you and juan363.

If you do not agree with any part of these Terms, you must not use the juan363 platform, place any wagers, or access any games. Continued use after any published update to these Terms constitutes your acceptance of the revised version.

2. Eligibility

To use juan363, you must satisfy all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 21 years of age, as required under applicable Philippine law.
• You must be a natural person registering on your own behalf — no corporate or third-party registrations are permitted.
• You must not be a resident of, or accessing the platform from, a jurisdiction where online gaming is prohibited under local law.
• You must not be a juan363 employee, contractor, affiliate, or an immediate family member of any of the above.
• You must not be self-excluded or otherwise prohibited from participating on the platform under a responsible gaming restriction.

Juan363 reserves the right to request proof of eligibility — including government-issued identification, proof of address, or other documentation — at any point. Failure to provide requested documents within a reasonable period may result in account suspension until compliance is confirmed.

3. Your Account

Registration

You must provide accurate, complete, and current information when creating your juan363 account. This includes your legal name, date of birth, contact details, and payment information where applicable. Providing false or misleading information is a breach of these Terms and may result in immediate account closure and forfeiture of any remaining balance.

Single Account Rule

Each individual is permitted to hold exactly one juan363 account. Maintaining or attempting to maintain multiple accounts — whether under the same or different names — is prohibited. If duplicate accounts are identified, juan363 will close all accounts held by the individual and may withhold any associated balances pending investigation.

Account Security

You are solely responsible for keeping your juan363 login credentials confidential. Never share your password or one-time PIN with any other person. If you suspect unauthorised access to your account, contact the juan363 support team immediately. The platform cannot be held responsible for losses arising from your failure to protect your login details.

Account Verification (KYC)

Juan363 may require identity verification in line with Know Your Customer (KYC) obligations before processing withdrawals or upon account review. This typically involves submitting a government-issued ID and proof of your registered payment method. Accounts that do not complete verification within the stated timeframe may be restricted.

4. Deposits and Payments

All transactions on juan363 are conducted in Philippine Peso (₱). Deposits are processed through supported local payment methods including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, Visa, and Mastercard.

• The minimum deposit amount at juan363 is ₱100 unless otherwise stated in the cashier.
• All payment accounts or cards used for deposits must be registered in your own name. Third-party payment sources are not accepted.
• Juan363 does not charge deposit fees, but your payment provider may apply their own charges, which are your responsibility.
• Deposits are credited to your juan363 wallet once confirmed by the payment network. Processing times vary by method, though most local transfers and e-wallet deposits are near-instant.
• Juan363 reserves the right to decline deposits from sources that cannot be verified or that present a risk under anti-money laundering guidelines.

5. Withdrawals

Withdrawal requests at juan363 are subject to the following standard conditions:

• The minimum withdrawal amount is ₱500 unless otherwise displayed in the cashier at the time of your request.
• Withdrawals must be directed to a payment method registered in your name. Payout requests to third-party accounts will be declined.
• Identity verification must be completed before your first withdrawal is processed. Unverified accounts will be asked to complete KYC before funds are released.
• GCash and Maya withdrawals typically process within 15–30 minutes. Bank transfers may take up to one banking day depending on the receiving institution.
• Juan363 may delay withdrawal processing in cases where account activity requires review. You will be notified if this occurs.
• Any bonuses that are subject to wagering requirements must be fulfilled before the bonus portion is eligible for withdrawal. Deposited funds are not subject to wagering requirements unless specifically stated in a promotion's terms.

6. Betting Rules

Juan363 covers a range of sports and event markets for Filipino players. All wagers are subject to the following general rules:

Bet Placement

A bet is only confirmed once you receive an explicit acceptance notification from the juan363 system. Bets remain open until the relevant event concludes or until a settlement trigger is reached. Placing a bet is an acknowledgment that you understand the market, the odds, and the potential outcome.

Odds and Lines

Odds at juan363 are set and updated by the platform and its data providers. Odds may change until the betting window closes. Your accepted bet will lock in the odds displayed at the moment of confirmation, not any revised odds published after acceptance.

Cancellations and Voids

Juan363 may void a bet in certain circumstances, including but not limited to: event cancellation, data errors, system glitches, or where there is evidence of irregular activity. Voided bets are returned as a stake refund to your wallet.

Maximum Payouts

Maximum payout limits per event or per market may apply. These limits are displayed in the relevant betting interface. Juan363 reserves the right to limit payout exposure on specific markets at its discretion.

7. Casino and Games

Casino games and card game products at juan363 — including baccarat, blackjack, roulette, Dragon Tiger, poker variants, slots, fishing games, and bingo — are governed by the rules of each individual game as displayed within the game interface. It is your responsibility to understand a game's rules and paytable before wagering.

• RNG (random number generator) games use certified software that generates independent random results for each round.
• Live dealer games are operated in real time by trained croupiers. Once a live round has concluded and results are confirmed by the dealer, no alterations to that round's settlement can be made.
• Game availability at juan363 may vary and is subject to change without prior notice.
• If a game experiences a malfunction — including disconnection, software error, or hardware failure — the affected round will be considered void, and stakes returned where applicable.

8. Bonuses and Promotions

Juan363 may offer bonuses, free bets, enhanced odds, and other promotional incentives to its members from time to time. Each promotion is subject to its own specific terms and conditions, which will be published alongside the offer. The following general rules apply to all juan363 promotions:

• Each promotion is available to eligible juan363 members who meet the stated criteria. One promotion per person, per household, or per device applies unless stated otherwise.
• Bonus funds are credited separately from your main balance and may only be used for the purpose described in the promotion — for example, specific game types or sports markets.
• Wagering requirements, where applicable, must be met in full before bonus winnings become withdrawable. The wagering requirement amount and eligible games will be specified in the individual promotion terms.
• Attempting to exploit promotions through irregular wagering patterns — including placing opposing bets to clear requirements with minimal risk — is considered bonus abuse and may result in account suspension.
• Juan363 reserves the right to amend, suspend, or cancel any promotion at any time without prior notice.

9. Responsible Gaming

Juan363 takes its responsible gaming obligations seriously. We recognise that while most Filipino players enjoy gaming as entertainment, some individuals may develop unhealthy patterns. The platform provides tools to help members stay in control:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit into your juan363 account.
• Session Limits: Configure reminders and time limits for your gaming sessions.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform. Once activated, juan363 will take reasonable steps to prevent you from accessing the account during the exclusion period.
• Reality Checks: Periodic notifications during play to remind you of your session duration and spending.

If you believe your gaming activity is no longer under control, please visit the Responsible Gaming section for guidance and support resources. Juan363 also reserves the right to apply responsible gaming interventions on accounts that display concerning patterns, including proactive limits or temporary restrictions.

10. Prohibited Conduct

The following activities are strictly prohibited on juan363 and may result in immediate account suspension, balance forfeiture, or referral to relevant authorities:

• Using a juan363 account on behalf of another person, or acting as an agent for third-party players.
• Using automated tools, bots, scripts, or software to interact with the juan363 platform or to place wagers without human input.
• Colluding with other players in casino games, live dealer rooms, or poker formats to gain an unfair advantage.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Attempting to exploit technical errors, software vulnerabilities, or game malfunctions for personal gain.
• Opening or maintaining multiple accounts, or using another person's account credentials.
• Providing false documentation during identity verification or knowingly misrepresenting personal details.
• Accessing juan363 from a jurisdiction where online gaming is prohibited under local law.

11. Privacy and Data

Juan363 collects, stores, and processes personal information in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that document.

Personal information collected by juan363 is used for account management, identity verification, fraud prevention, payment processing, and responsible gaming monitoring. Juan363 does not sell your personal data to unaffiliated third parties for marketing purposes. For full details on how your data is handled, please refer to the Privacy Policy page.

12. Limitation of Liability

Juan363 provides its platform on an "as available" basis. While we work to maintain uptime and game integrity, we cannot guarantee uninterrupted access to all services at all times. To the maximum extent permitted by applicable law, juan363's liability to any member is limited to the amount of the member's deposited funds currently held in their account wallet.

Juan363 is not liable for losses arising from:

• Internet connectivity issues or device failures on the player's end.
• Third-party payment processing delays or errors outside juan363's control.
• Player decisions made on the basis of misunderstood game rules or odds.
• Events of force majeure including natural disasters, government interventions, or infrastructure failures.

Nothing in these Terms excludes or limits juan363's liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

13. Termination

Juan363 reserves the right to suspend or close any member account, with or without prior notice, if:

• The member has breached any provision of these Terms and Conditions.
• The member's activity raises concerns related to fraud, money laundering, or other illegal conduct.
• The member's account has been inactive for an extended period and no response has been received to reactivation communications.
• Juan363 is required to do so by applicable law, regulation, or court order.

Members who wish to voluntarily close their juan363 account may do so by contacting the support team. Upon account closure, any remaining verified balance (excluding bonus funds subject to unmet wagering requirements) will be returned to the member's registered payment method after identity verification is confirmed.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable Philippine law. Any disputes arising out of or in connection with the use of juan363 that cannot be resolved through the platform's internal complaints process will be subject to the exclusive jurisdiction of the appropriate Philippine courts.

Juan363 operates in compliance with applicable Philippine gaming regulations. Members are responsible for ensuring that their use of the platform complies with the laws of their own jurisdiction.

15. Contact and Support

If you have questions about these Terms and Conditions, your account, payment disputes, or responsible gaming concerns, the juan363 support team is available around the clock.

Reach us through the contact channels available inside your juan363 account, or by emailing the official support address listed in the platform. The support team responds in English and aims to resolve all inquiries promptly and clearly.

For responsible gaming concerns, including requests for self-exclusion or deposit limits, use the Responsible Gaming section of your account settings. Requests received through this channel are treated as a priority.